Hi, I'm

Aashka Thakkar

Making complex systems easier for people to understand and use.

I focus on the gap between how systems are built and how people actually work within them.

Selected Case Studies

Work on systems, workflows, and the decisions people make when complexity gets in the way.

Website Redesign

Asuretify

The traffic was fine. The clarity wasn't.

100+ Hotjar session recordings revealed a pattern no analytics dashboard could show: users spent time exploring, comparing, and reading before taking action. The redesign focused on reducing decision-making friction and surfacing the right information earlier.

Drop-off evidence
Landed 4,230
Reached form 847
Submitted 203
Completed 89
"Traffic isn't the problem."
AI-Powered Mobile Inspection App

Anzenn

Not another camera app.

The goal was never to build a better photo tool. It was to reduce the documentation work that follows every inspection so inspectors could focus on the inspection itself. Seven research findings became seven design decisions.

Workflow gap
Capture3 to 4 days
Draft report
"The gap between capture and context is where accuracy dies."
Contractor Qualification Platform

Prequaligy

Three groups. One broken system. The issue wasn't missing functionality.

Requestors, contractors, and administrators each struggled with the same platform for different reasons. The problem was exposed complexity, and the solution was a new navigational logic called ShortFlow.

Stakeholder map
Requestoroverloaded
Contractorlost
Adminblocked
"Same portal. Three different breakdowns."
Freelancer Operating System Concept

FlowDesk

The problem wasn't productivity. It was fragmentation.

A concept product that starts by questioning the premise of the productivity market. Freelancers don't need better tools. They need fewer places where their work lives.

Design Principle
Reduce decision-making friction by bringing projects, clients, finances, and scheduling into a single workflow.
Consumer Experience Redesign

BookMyShow

The platform assumes users begin with a movie. Many begin with a free Saturday.

An information architecture mismatch masquerading as a UX problem. The fix wasn't better filters or bigger posters. It was a parallel entry point built around how people actually think.

Mental model gap
Platform
Movie
→ Date
→ Seat
User
Date
→ ???
→ Movie
"The gap is the entire problem."

The long
way
around.

Aashka Thakkar
How I Work
Field Research Behavior Analysis Journey Mapping Workflow Design Decision Mapping Information Structure Prototyping Design Systems Cross-Functional Collaboration
A belief that guides my work
"Most users are not struggling because they lack ability. They are struggling because the product expects them to think like the system instead of the other way around."

My work started in graphic design: event posters, brochures, promotional materials for university organizations and local businesses. That work taught me to communicate clearly with limited space and attention.

Over time, I became more interested in the systems people work within than in the artifacts I was producing for them. How people navigate complexity. How decisions get made under pressure. How workflows break in ways that no one officially acknowledges.

That curiosity became UX. Today I focus on user research, information architecture, workflow design, and the specific problem of making complex systems understandable for the people who must use them.

The domain I care about most is the one where getting it wrong has real consequences.

Background and Trajectory
Dec 2024 to Present
UI/UX Designer
Injala
Working across four products: Asuretify, Anzenn, Prequaligy, and Riskguru. User research, Hotjar analysis, session recordings, personas, empathy mapping, IA, wireframing, prototyping, cross-functional collaboration.
2023 to Present
Graphic and UI Designer
Independent Freelance
Official graphic designer for university events and student organizations: event branding, posters, brochures, marketing materials.
Earlier
Systems and QA Intern
LJ University
Evaluated workflows, tested systems, validated data, identified usability issues, suggested improvements.
Earlier
IIPC Coordinator / Asst. TPO
LJ University
Managed placement activities and coordinated communication between students and company representatives.
2023 to 2025
Master of Computer Applications
LJ University
2020 to 2023
Bachelor of Computer Applications
LJ University

If something should be
simpler, let's find out
why it isn't.

I work best when the problem is unclear, the system is complex, and the stakes are real. If your users are adapting to friction instead of being helped through it, that's where I want to start.

Email aashka.s.thakkar@gmail.com
LinkedIn linkedin.com/in/aashka-thakkar